GDPR Data Protection

Smart scooters abides by the requirements of current data protection legislation. For details of how we use and protect your data, please see the sections below.

• Private customers
• Trade clients

Private customers:

If you place an order or register on our website, certain information is required to process any transactions, including your name, e-mail address, telephone number, billing address, delivery address, and credit/debit card details. Smart Scooters works in partnership with Payment Gateway Card Providers to provide high levels of security to ensure that confidential and sensitive information is not compromised.Smart Scooters may use the information you provide to keep track of any bonus points you may earn, for market analysis work (e.g. measuring sales of different products), and for the prevention and detection of fraud.

Smart Scooters may disclose certain information to third parties such as couriers, HMRC and others involved in the delivery and service( warranty work) or legal oversight of the company’s services.Smart Scooters will do so only where it is essential to complete your order or to comply with legal duties. In such cases, Smart Scooters will disclose only the information that is absolutely required (e.g. giving your name and delivery address to couriers). Smart Scooters will not otherwise pass on your details to any third parties without your express consent.

Trade clients:

When you place an order or register on our website, certain information is required, including your name, company name, e-mail address, telephone number, billing address, delivery address, and payment details. Smart Scooters works in partnership with Payment Gateway Card Providers to provide high levels of security to ensure that confidential and sensitive information is not compromised. Smart Scooters may use the information that you provide for trader, market and product assessment and analysis, and for the prevention and detection of fraud.

Smart Scooters may disclose certain information to third parties such as couriers, HMRC and others involved in the delivery or legal oversight of the company’s services. Smart Scooters will do so only where it is essential to complete your order or to comply with legal duties. In such cases, Smart Scooters will disclose only the information that is absolutely required (e.g. name and delivery address to couriers). Smart Scooters will not otherwise pass on your details to any third parties without your express consent.

We will only contact you by your chosen channel(s) of communication, such as telephone, post or email, and we will only contact you about the goods and services that you have purchased from us We do not send out mail shots or sales promotions unless we have been asked by you to send specific information. You can change your preferences at any time by contacting us by email or phone.